When you download letters from the DrDoctor Patient Portal, they are saved as PDF files. Here is instructions on how to read them for free on your device.
If you are using a Mobile Phone or Tablet:
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Find the PDF file
You may find it in your email, downloads, or messages. -
Tap the file
Tap once on the file to open it. -
Choose an app (if asked)
Your device may ask you to choose an app, such as Google Drive, Books, or Files. -
Read the document
Scroll up or down to view the full PDF.
If you are using a Desktop computer or a Laptop:
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find the PDF file
It may be saved in your Downloads folder, Desktop, or another location. -
Open the file
Double-click the file to open it. If it does not open, you can try opening it with a free program like Adobe Acrobat Reader, or drag the file into a web browser like Chrome, Edge, or Firefox. -
Read the document
Use your mouse or keyboard arrows to move through the pages.
Please find below additional instructions for opening PDFs in the most common browsers:
Edge: PDF reader in Microsoft Edge | Microsoft Learn
Google Chrome: How to Open PDF in Chrome
Safari: See a PDF in Safari on Mac – Apple Support (UK)
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