How can I cancel or reschedule my appointment?

You can usually cancel or reschedule your appointment online or by text.

How to cancel or reschedule online:

1. Log in to the Patient Portal.

2. Click the Appointments tab.

3. Select the appointment you want to change

4. Select Change Appointment or Cancel Appointment

5. Tick the checkbox to confirm your decision

    

How to cancel or reschedule by text:

• Reply "Cancel" to cancel your appointment.

• Reply "Change" to reschedule it.
   

Important Information:

• These options may not be available for all appointments.

• If you cannot manage your appointment online or by text, contact your hospital.

• DrDoctor cannot change, cancel, or confirm appointments for you.

• Some changes need hospital approval. It can take about a day to confirm your new appointment.